WITHDRAWAL POLICY

You only have a right of withdrawal in accordance with the following withdrawal policy if you are a consumer. A consumer within the meaning of Section 13 of the German Civil Code (BGB) is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.

Right of Withdrawal:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us,
TTSmashCity UG
Konrad-Adenauer-Platz 28 53225 Bonn Germany
Email address: contact@tt-smashcity.com
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To comply with the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal:

If you withdraw from this contract, we shall reimburse you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

Early Expiry of the Right of Withdrawal:

If you have requested that we begin performance of the contract during the withdrawal period, the right of withdrawal shall expire if:
• we have begun performing the contract,
• you have expressly agreed that we begin performing the contract before the withdrawal period expires, and
• you have confirmed your knowledge that by giving your consent at the start of contract performance, your right of withdrawal expires.

Model Withdrawal Form

If you wish to withdraw from the contract in the other cases in which the right of withdrawal exists, please copy the form below into an email or text document, complete it, and send it back to us. You can download the model withdrawal form through the button below.