GENERAL TERMS AND CONDITIONS

2. These terms apply exclusively to consumers. A consumer within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity.

3. The Provider reserves the right to amend these Terms and Conditions insofar as this is nec-essary to close subsequently arising objective regulatory gaps resulting from changes in the legal situation (e.g. changes in legislation, rulings by the highest courts, technical require-ments such as security/compatibility adjustments), and to regulate newly offered services or service modalities, without materially changing the existing balance of performance and consideration to the detriment of Users. Main performance obligations (previous scope of services, remuneration) shall not be changed thereby. Amendments will in any case be communicated in text form at least six weeks before they take effect, together with a notice of the right to object and the legal meaning and consequences of silence. Amendments that do not place the User in a worse position or that are legally mandatory shall be deemed accepted if the User does not object before the amended terms take effect. In all other cases, and in the case of material amendments affecting main performance obligations, the User’s express consent is required. If the User does not give consent, the contract shall continue under the previous terms. However, both parties may terminate the contract effective as of the planned date on which the rejected amendment would have taken effect. The Provider will notify the User of this separately.

4. The contract is concluded in the English language. German law applies to these General Terms and Conditions and to contracts concluded with reference to them, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), provided that mandatory consumer protection provisions applicable at the consumer’s place of residence are not affected. In the event of interpretation difficulties or contradictions, only the German version of the contractual texts shall be authoritative.

You can download the German Version of the Terms and Conditions here:

b. these General Terms and Conditions

c. statutory provisions.

1. The Provider makes digital services and content available to Users on the Platform. Possible contractual subjects include, in particular, the free provision of the Platform enabling the User to access the Community, as well as paid subscriptions (so-called “Masterclasses”) which the User may additionally book.

2. The individual service items and the scope of services to be provided by the Provider result from the respective service descriptions prior to conclusion of the contract, the respective offer, and the individual agreements and/or these General Terms and Conditions.

3. The content and services provided by the Provider serve exclusively the purpose of further developing and promoting the User’s table tennis skills and knowledge as part of the User’s personal leisure activities. They are expressly not aimed at imparting professional or vocational qualifications, education or training, obtaining certified degrees, or targeted preparation for professional activities or examinations. The User is informed that the offer is not suitable for systematic imparting of job-relevant knowledge or skills.

4. The Provider shall begin providing the agreed services at the time agreed in the respective contract. Deadlines shall be automatically extended by the period during which the Provider is prevented from providing the service through no fault of its own. This applies in particular in cases of force majeure, strikes, pandemics and epidemics, and insufficient cooperation by the User within the meaning of § 6 of these Terms and Conditions.

5. Use of the Platform requires registration by the User in accordance with § 3 of these terms and acceptance of these terms of use. Use of the Platform is free of charge.

6. The user agreement for use of the Platform is concluded between the Provider and the respective User when the User accepts these terms during the registration process. The following applies to the user agreement:

a. The Provider makes the Platform available to the User for use via the internet in its current version for the term of the respective contract.

b. Within the scope of the user agreement, the User may in particular, access the Community and exchange information with other Users on all topics relating to table tennis.

c. The Provider does not owe permanent storage of the data that the User uploads to create their profile or otherwise in connection with use of the Platform. The Provider does not provide the Platform as a storage system for long-term data storage. The User is responsible for storing the content and data created by the User in the course of using the Platform and backs them up regularly.

d. The user agreement for the free use of the Platform is concluded for an indefinite period.

a. The offers made available on the Platform are binding offers for the conclusion of a contract. The User can book the paid service by selecting the desired service, choosing the payment method, and clicking the button that completes the ordering process.

b. The contract text and these Terms and Conditions will be sent to the User by email after the order. The User is responsible for storing the contractual documents permanently.

c. Where available, the User may choose between paid subscriptions with different terms.

d. Access to the Masterclasses is generally activated after payment approval by the payment service provider.

e. The User uses the content at their own responsibility. Reference is made to § 6(2)(e) of these terms.

f. The Provider does not guarantee or assure any particular learning progress or learning success subjectively pursued by the User.

8. The User is not entitled to personal support, individual advice, answering of questions, correction, review, assessment, or any other monitoring of learning success. In connection with the content and services provided, the Provider does not owe systematic or individual monitoring of learning progress or learning success.

9. The Provider provides its services electronically via the internet. The User shall ensure that they meet the technical requirements necessary to use the Platform and the respective services, and in particular that they have an up-to-date common browser and a stable broadband internet connection, and—where paid content is provided in PDF format—that a common PDF reader is installed. Access to videos is provided via streaming; permanent offline provision of videos is not owed.

10. The Provider reserves the right to expand the services and make improvements if these serve technical progress, appear necessary to prevent misuse, or if the Provider is obliged to do so due to legal provisions. With respect to the services provided free of charge, the Provider reserves the right to restrict them; the User has no claim to a particular condition of the Platform and its functionalities or to the continued existence of the free scope of services.

11. No support beyond the obligations under these provisions is owed unless separately agreed.

12. The Provider may use third parties to fulfill its service obligations.

13. The place of performance is generally the Provider’s registered office, unless otherwise results from the individual agreement or the nature of the activity.

2. After the data entered by the User to register the user account has been received by the Provider, the User will promptly receive a verification email in which they must confirm their email address. After confirming the email address, the User may log in.

3. The User may create only one account for themselves. The user account is not transferable to a third party. Account sharing is expressly prohibited.

4. Creating the user account is free of charge.

2. All prices are gross prices in euros, including the applicable statutory VAT.

3. Unless otherwise agreed, the Masterclasses subscription is concluded as an annual subscription. Upon conclusion of the contract, payment of the total price for the respective billing period is due immediately. The User may choose between different payment methods as set out in the respective service description.

4. Users are in default within 30 days after the due date if they were informed of this consequence in the invoice or payment request.

5. The Provider is entitled to charge flat-rate reminder fees of EUR 2.50 for each reminder to the User. The User is permitted to prove that no damage or only lesser damage was incurred. The assertion of further reminder costs remains expressly reserved.

6. The Provider is entitled to adjust the recurring remuneration for subscriptions. The Provider will inform the User in text form at least six weeks in advance of the adjustment, stating the new price. In the event of a price increase, the User may terminate the contract with effect as of the date the increase takes effect.

2. After expiry of the minimum term, subscriptions are automatically renewed. During this renewal, the User may terminate the contract at any time with one month’s notice. In the event of termination, the Provider will refund any overpaid remuneration on a pro-rata basis.

3. Termination may be made in text form (e.g. by email) or online via the termination function provided.

4. Contracts that end automatically do not require termination and end automatically upon reaching the end of the term.

5. Users may terminate the free user agreement at any time by deleting their user account. However, deletion of the user account does not automatically terminate any existing paid subscription within the meaning of § 2(7) of these terms. Subscription contracts must be terminated separately by the User unless automatic termination is provided. The User is expressly informed that if a paid subscription contract continues to exist after deletion of the user account, payment obligations may continue to apply.

6. The Provider is entitled to block a user account if:

b. the severity of a single violation is sufficient, in particular if the violation is criminally relevant or leads to a significant impairment of the Platform’s functionality or the rights of third parties,

c. the User provided misleading false information when registering,

d. the User culpably infringes third-party rights, or

e. the User misuses the Platform’s services.

8. The right to terminate without notice for good cause remains unaffected by the above provisions.

2. The parties cooperate in a relationship of trust. If a contracting party recognizes that information and requirements—whether its own or those of the other contracting party—are incorrect, incomplete, ambiguous, or not feasible, it shall promptly inform the other party thereof and of the consequences it recognizes. The parties will then seek an appropriate solution and strive to achieve it, if necessary in accordance with the provisions on changes to services. The User’s obligations arise from the service descriptions prior to conclusion of the contract as well as the individual agreements and/or these Terms and Conditions. The list of obligations mentioned is not exhaustive. In particular, the User provides the following services free of charge:

b. No content may be shared that infringes third-party rights, in particular property, copyright, name, related rights, or trademark rights, that constitutes hate speech or bullying, that is glorifying violence, extremist, inhumane, or pornographic in nature, or that otherwise violates provisions of the German Criminal Code.

c. The User is obliged to use the Platform provided by the Provider and its content only for the contractually agreed purposes. No content may be shared that constitutes advertising, a request to transfer money, or any other offer for paid services.

d. The User is obliged to keep their login data and password confidential and not make them accessible to third parties. The User is—if they are at fault—fully responsible for all activities that take place via their user account. The User shall inform the Provider immediately if misuse is suspected.

e. The User is obliged to implement all content conveyed through the Platform, in particular new playing techniques, physically oriented exercises, movement sequences, or training methods, only within the limits of their personal physical capacity and state of health and at their own responsibility. The User must ensure themselves that performing the demonstrated or described techniques does not pose health risks. In case of doubt, the Provider recommends obtaining medical or expert advice in advance.

f. The use of crawlers, web agents, or similar software tools that contradict contractual, customary use is prohibited. The User undertakes to check their data and information for viruses or other harmful components before entering them and to use antivirus programs corresponding to the state of the art.

4. The Provider is entitled to review, moderate, block, or delete Community content and, in the event of violations, to issue warnings and temporarily block access insofar as such content violates legal provisions, third-party rights, or these terms of use. However, the Provider is not obliged to actively monitor the content published by users in the Community or to check it for legality, accuracy, or completeness. The respective author or user alone is responsible for content posted in the Community by users or third parties. Reference is made to § 5 of these Terms and Conditions.

2. The Provider’s liability for defects in the free services is limited to cases in which the Provider fraudulently conceals a defect from the User. With free services, the User has no claims for defect rectification by the Provider.

3. With regard to the free services, the Provider does not owe any minimum availability for the accessibility of the Platform/servers. Section 536a(1), 1st alternative of the German Civil Code (BGB), which provides for a strict-liability claim for damages by the User against the Provider, is excluded.

4. The Provider does not warrant that the content provided within the Community and/or the paid services (such as training methods, advice, etc.) will lead to the achievement of a particular learning outcome or athletic progress sought by the User. The content does not replace individual advice or support and is intended solely as general guidance for personal sporting orientation.

5. The Provider warrants server availability of 98.5% on an annual average. The Provider is not liable for claims arising from the Platform being temporarily unavailable, in particular due to maintenance work, provided that the downtime does not exceed a total of 1.5% of one year per calendar year and that in the case of longer downtimes there is no intent or gross negligence. In the event of service outages due to disruptions outside the Provider’s area of responsibility, no reimbursement of fees will be granted. Measures to identify and remedy functional disruptions will only lead to a temporary interruption or impairment of accessibility if this is technically unavoidable.

6. The Provider shall be liable without limitation for damages caused intentionally or by gross negligence, in cases of fraudulent concealment of defects, upon assumption of a guarantee of quality, for claims under the Product Liability Act, and for injury to life, body, or health.

7. For other damages, the Provider shall be liable only if an obligation is breached the fulfillment of which is essential for the proper performance of the contract and on the observance of which the User may regularly rely (cardinal obligation).

8. In the event of a simple negligent breach of an essential contractual obligation (cardinal obligation), liability is limited in amount to the foreseeable damage that must typically be expected to occur, but in any event per claim to the amount of the annual gross remuneration, and in relation to the contract year, to three times the annual gross remuneration. “Annual gross remuneration” is the remuneration owed by the liable party under this contract for the last twelve months before the occurrence of the damaging event. If the contract has not existed for twelve months at that time, the remuneration incurred up to that point shall be extrapolated to twelve months. Several damages that are related in time and causation are deemed one single damaging event. The above annual caps apply as an upper limit for all damaging events within one contract year.

9. The above liability provisions also apply to the Provider’s vicarious agents.

10. In all other respects, liability is excluded.

2. Users may not reproduce and/or otherwise distribute such content without the Provider’s consent.

3. The Provider grants the User a non-exclusive, revocable, non-transferable, non-sublicensable, worldwide right, limited in time to the term of the contract, to use the content, in particular videos and audio recordings. PDFs provided under paid subscriptions may, after lawful download, be used and stored indefinitely for the User’s own private use; any further use is not permitted. Reproduction, distribution, making available to the public, or commercial use of the content is prohibited. The distribution of screenshots, screen videos (screen recordings), clip sharing, or comparable recordings of the content is likewise prohibited—regardless of the technical method used. The content may only be used within the Platform functionalities provided by the Provider.

4. The User’s right of use is limited solely to the intended use of the content provided by the Provider within the Platform and must at all times comply with applicable law, in particular criminal law, youth protection law, and the Provider’s intellectual property rights, as well as these Terms and Conditions. Any other use of any content is not permitted. The granting of rights is subject to the resolutory condition that these terms are complied with. In the case of paid content, the granting of rights is subject to the suspensive condition of full payment of the remuneration agreed for the respective paid subscription in accordance with these terms.

5. The User may not circumvent or remove technical protection measures (e.g. watermarks, access restrictions). This also applies to technical measures that prevent or hinder the making of screenshots or recordings.

As a rule, consumers have a statutory right of withdrawal of fourteen days for distance contracts. In the case of digital content, however, the right of withdrawal expires if the User requests that performance of the contract begin during the withdrawal period and expressly agrees to this procedure, the Provider then begins performing the contract, and the User confirms their knowledge that their right of withdrawal thereby expires. Details on the right of withdrawal can be found in our detailed withdrawal policy.

2. The Provider is not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.

3. Should any provision of this agreement be invalid or become invalid during the term of the contract, this shall not affect the validity of the remaining provisions, which shall remain unchanged. The invalid provision shall be replaced by another permissible provision that comes closest to the intent and purpose of the invalid provision.